To respond to the visitor simply click into the thread, then mention Chat at the beginning of each response to send the message back to the website visitor. We'll create a new thread for each live chat session so you can manage multiple chats at once. Join Chat in new thread inside of Google Chat SpaceĬlick the Join Chat button to join the chat in this space as a new thread. You have 2 options for joining the chat, Join Chat, and Join as DM. When you click start chat, a live chat request will be sent into your Google space with the visitor info. You can customize this chat widget in your chat settings. Once you select your preview link, you'll see your current chat widget and what it will look like on your website. We'll send you your preview link that includes a preview chat widget as well as the code snippet to include on your website. Just choose the /livechat_preview command. You can access this link as well as other options by starting to type /livechat. Now that your Live Chat app is added to Google Chat, you can test it right away using the Preview Chat url. You also have access to Live Chat reports and integrations you can set up here to send transcripts and leads to your CRM, marketing, or ticketing systems. You can change where your chats are routed to, change the tab color, add AI to your live chat, or set up 3rd party integrations. To access your settings, select 'My Apps' in the left side bar, then click edit settings on your Live Chat widget. Once you login, you'll see the Dashboard in Social Intents. Simply click 'Sign in with Google' and use the same email address where you added the live chat app. Once you've added the Live Chat app to a space, you already have an account with us.

Next, you can login to your Live Chat account at Social Intents to customize your chat widget settings. Login and Customize your Live Chat Settings This welcome also includes a link to Sign in to Live Chat here on Social Intents.Ģ. Once you add the Live Chat application, you'll receive a welcome message form our chat bot with some slash commands you can use as well las getting started links including a Preview Chat link that you can use to test our your Live Chat integration. You can also just click the '+' button next to the message field to add an application as seen below. Next search on the 'Live Chat' app in the search field. You can add the Live Chat app to any existing or new space by selecting the space and then choosing the Add people & apps link. The first step to add Live Chat to Google Chat is install Live Chat from the Google App Marketplace or to go to your Spaces in your Google account either in Google Chat or in Gmail and clicking on Find Apps within a space. Embed Live Chat for Google Chat in your website.A Google Chat or Gmail Workspace account:.Here's a step by step guide to embedded Google Chat in your website with Social Intents. Integrate your chat leads with 100's of 3rd party systems.Create chat history reports and dashboards.Customize your chat colors, text, logos, and hours of operation.Answer chats as Direct Messages in Google Chat.Answer chats from any space in Google Chat.Pre-qualify your leads with a pre-sales page.Here are some things you can do with your embedded Google Chat: You can also enable advanced AI features like a chatbot trained on your website content to build the best hybrid AI and live chat agent customer service solution. With a simple code snippet, you can enable an advanced live chat application that can route to any Google Chat space or user so you can answer chats and offer great customer service right within Google Chat. Many Gmail users access Google Hangouts regularly.In this article, we're going to show you how you can easily embed Google Chat in your website as a customizable live chat widget so you can talk to your website customers right from Google Chat. Hangouts are the best solution to simplify and streamline communication. Go to Archived Hangouts and Focus on the first achieved hangoutsįocus on the first element in the conversation list Go to hangout invites and focus on the First invites Similar Programs: WhatsApp Desktop Shortcuts Navigation Shortcuts Action Make multiple ponies run across the screen

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